The Chief Minister said that that is another transformational initiative under the 5T mechanism. People of the state can now be capable of avail efficient, time-bound, and transparent online service delivery, he added.
Announcing that electricity services will now come under Mo Sarkar, he said that electrical energy is an essential service and impacts each aspect of modern-day life. Hence, this service will probably be monitored under Mo Sarkar.
Minister and senior officers will be in touch with consumers for his or her feedback, he added. He further stated that people, now, needn't run to various offices for new connections, bill payment, or grievance redressal.
He appealed to the consumers and most people of the state to benefit from this facility to resolve their electricity service-related issues in a simple, easy, and quick method.
He also started a Mobile App has been developed for this facility, and can quickly be available in the Google play store for download by the general public.
Available Services In Mo Bidyut (Electricity)
With the launching of user-friendly web portal Mo Bidyut at www.mobidyut.com, henceforth, the consumers will be capable of avail services pertaining to
- New power connection as much as 5KW for a domestic, general-purpose, specified public purpose, like irrigation, pumping and agriculture purpose within 48 hrs
- Energy Bill Payment and
- Grievance Redressal relating to electricity service
Designed as a uniform online facility for all four Power Utilities of the State such as TPCODL, NESCO, WESCO, and SOUTHCO, this portal can be equipped with proper escalation matrix & Dash-board facility in order to make sure easy flow of service disposal, status updating and enforcing accountability of utility officers towards consumer issues.
( Also Read:- Farmer ID Search Online & Registration Status: Agrisnet Farmer List )
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